Can I visit the apartment in advance / site inspection?
How long is the minimum rental period?
Can I extend my lease?
Can I terminate the lease early?
What will be charged if I have to cancel the apartment?
For bookings up to 7 nights, a full booking cancellation is possible free of charge up to 14 days before date of arrival. If canceled after the 13th day prior to arrival, a 90% cancellation fee will be charged for the entire booking period.
For reservations of 7 to 29 nights, a full reservation can be canceled up to 30 days before arrival. If canceled after the 41st day prior to arrival, a 90% cancellation fee will be charged for the entire booking period.
For bookings of 30 nights or more, a full booking cancellation is possible up to 56 days before arrival. If canceled after the 55th day prior to arrival, a 90% cancellation fee will be charged for the first month of the booking (30 nights).
For group bookings (> 3 apartments) or reservations for trade fair and special periods, the following conditions apply, unless otherwise agreed in the contract:
A booking can be canceled free of charge up to 84 days before arrival. In case of cancellation from the 83rd day before arrival, the cancellation fee is 90% of the total cost of the reservation. The regulation is subject to the regulation number
MAPARTMENT will engage to re-allocate unused apartments if possible. If MAPARTMENT can render canceled services in the agreed period to third parties, the compensation of the contracting party shall be reduced by the amount that these third parties pay for the canceled service, but at most until the total compensation has been canceled. The booker is free to prove that the aforementioned claim was not or not incurred in the required amount.
How can I check in?
How can I pay for my stay?
MAPARTMENT GmbH & Co. KG